Have you ever visited your blog and something looked funny or broken?
How about when LexBlog support told you we updated something but when you looked at your blog you don’t see the update there?
Before you send an email to support or pick up the phone, you should try clearing your browser cache. I’m not kidding!
What the heck is browser caching?
If you don’t see the changes/updates that were just made to your website, browser caching is usually the culprit!
For tech support folks browser caching is pretty much the bane of our existence because it’s such a commonly missed step when trying to troubleshoot a website browser issue. With nearly every support ticket I find myself asking clients if they cleared their browser cache as a first step, or reminding clients they need to clear their cache to see the changes in their browser. I’m not trying to be annoying, it really does fix the issue most of the time!
Not sure how to clear your browser cache? We have a support center doc just for you!