Communication styles will vary between co-workers.  This is just a fact of life.  What you feel comfortable with, other’s might find burdensome.  Many companies will try to sell you on solutions that they think will fix all your issues.

No matter your job title or department, Slack can help your team work together and get things done.

It is a miraculous claim and it is also not true.  I am not saying that Slack is not a wonderful tool.  We used it at LexBlog for over a year and I loved it.  BUT, I also happen to enjoy the chat format for communicating.

No tool is going to solve your problem though.  In fact, the illusion of true communication can actually be masked by the noise generated by these tools.  Companies like Slack send you emails monthly crowing about the number of conversations they facilitate. 

But it is difficult to measure effectiveness.

So do pick the communication tool you think is the coolest or the one that is most dependable, but remember it is only a tool.  A tool is only as skilled as the person using it.

As a person using that tool, you need to work hard to get better at it.  That means practicing communication with different people.  That means getting out of your comfort zone. That means learning and growing.

This is a challenge at any level.  At LexBlog it is problem we tangle with daily. From our relationship with our customers to the people sitting 5 feet away, we need to make effort.  Effort not just to open up the lines of communication, but to try and listen or talk when required by the person we are communicating with.

I have a hard time with this sometimes. But every day I am trying to be more aware. Unsurprisingly, when you start really communicating, you discover the people around you are fascinating and nuanced, with lots of great ideas and talent. 

Only once we have learned to communicate with those around us, will the tools we decide to use, show value.