Nowadays marketing professionals have countless tools to communicate with their audience. Everything from YouTube videos to podcasts to Facebook Live interviews and the list keeps growing. The ability to leverage this content into written form is quite valuable but historically has been a painfully slow and expensive process.

First, you send your files in. Then, you wait for a quote. After approving the price, you wait. Again. And after a few more days of waiting, your transcription finally arrives. This timeline is not always compatible with the need to share information quickly after an event. I’ve been waiting for a better solution.

Today, I heard about Temi. Temi claimed to take a high quality, low background noise audio files and transcribe them for you in less than 5 minutes… for $.10/minute. I couldn’t believe it. Any other tool I explored online was at least 10x the price of Temi and 144x slower on the turnaround. But they offered a free trial, so I gave it a spin.

And… wow!

In less than 2 minutes my 4-minute long audio clip was delivered to me with accuracy that was spot on. In the case that it wasn’t, they offer a simple tool to clean up any issues before exporting your files. Once again, technology is helping us to achieve things we once thought were not possible. Sure, this is a rather small achievement in the grand scheme of things. But to me, it makes all the difference in the world.

If you host a great event but fail to post about it on social media, did the event actually happen?

Our CEO, Kevin, has written at-length about the importance of a social media presence for bloggers, specifically when it comes to Twitter.

Without a Twitter handle the person cannot see the recognition I gave them nor the recognition others gave them by retweeting or favoriting my tweet. With a Twitter account, the subject receives notice of the shoutout via an email and a Twitter notification.

The same is true when it comes to conferences and other events. You’ve expended time and financial resources to secure good speakers, but when you fail to post about the event on social media, you fail to fully capitalize on your investment.

Clio does a spectacular job with this, with their annual Clio Cloud Conference. They have a hashtag that they use on all posts that pertain to the event, and share quotes, pictures, and videos throughout the duration of the conference. Attendees join in, using that hashtag to talk about everything from an inspirational keynote speaker to the colorful socks they’re sporting that day. Through social media Clio is able to create a huge buzz around the conference- #ClioCloud9, their hashtag, was even trending on Twitter for the two days of the event this year!

But Clio’s a huge company, you may be thinking to yourself, there’s no way we could make things happen on that scale. But you don’t need to have a large company, world-renowned speakers, or hundreds of attendees to successfully share your event on social media. Here are a few easy-to-implement tips, regardless of the size of your event:

  • Create a hashtag, and be sure to use it whenever you post about the event. Attendees will see it, and use it in their posts too.
  • Post on social media throughout the event. This could be quotes from various speakers, a picture of the crowd at a panel, an interview with a high-profile attendee, etc. Tag them in the posts, and they’re likely to share it as well.
  • If possible, record your keynote speakers, and stream their speeches via Facebook Live. This allows others, who were unable to attend your event, to hear what your speaker has to say and increases the reach of your event.

These are simple steps, but social media coverage goes a long way towards expanding the reach of your event, and your organization itself.

If there’s one strong takeaway from Patrick Fuller‘s presentation today, it’s that Artificial Intelligence is already disrupting the legal world. It’s up to legal marketers to make AI an opportunity. The most startling number Fuller shared was 360,000— that’s the number of hours of annual lawyer work saved by JP Morgan Chase’s software, “COIN.”

Fuller, Sr. Director of Legal Intelligence at ALM Intelligence, presented how AI is shaking things up during his west coast speaking tour with the Legal Marketing Association. However, rather than looking at AI as a threat, he showed how it could improve the quality of services provided to clients:

  • Use software to match up clients with the best-suited attorneys.
  • Understand what your clients want. From there, identify software that can automate certain production and deliver greater value to the client.
  • Find solutions that will free up lawyers from drudgery and allow them to focus on the work that matters most— solving complex problems and creating solutions for their clients.
  • Use software that will identify potential clients who will bring the most value to the firm. Hint: It’s not always the “obvious” choice.

It’s always an eye-opening experience to see things from our customers perspective. To understand what challenges they are facing and what opportunities we can help create for them. More than ever, that is through technology.

I’d say I’m pretty tech savvy (for a marketer), but from time to time I get stumped. Like the time I tried to install a fancy wifi system in my home. Tech support was summoned. So when I ran into an issue with our Live Chat widget yesterday, I figured it was me. Again.

We just rolled out a new feature for our customers on the Premier Managed Platform. Customers on Premier are managing multiple blogs with many email subscribers. In the past, a site administrator would have to visit each blog dashboard to receive their email subscriber lists. With this update, they can download all subscriber lists at once, saving a lot of time and effort.

I was excited to get the word out and used our Live Chat widget to pop up and alert users to the update while they were working on the dashboard. This form of communication can be great— the first time. The second, third and fourth time, however, is just annoying. We discovered quickly that the widget was popping up every time a user logged in, pretty much ruining my intent of communication.

When I reached out to tech support, I figured the problem had a simple solution. I was missing some step in setting up a proper trigger. But what we discovered was…a bug! And they’re still troubleshooting. Admittedly, I am kind of proud we discovered it.

I’m still waiting to hear if LexBlog will get our bug bounty. In the meantime, I am enjoying this moment until I inevitably cause a problem for myself that only tech support can solve.