If you’ve ever seen a rocket pre-launch cycle for NASA shuttles, then you’re in for a surprising treat. The energy, the anticipation, is overwhelming to anyone watching. Really, the multitude of technicians running last minute diagnostics are just listing off every detail that needs approval before the launch. “Power, check. Systems, check. Fuel, check”. All the different systems and sub-systems get a last good look through before we hear the glorious words, “Ready for liftoff”. This week I am feeling that energy for my new blog. Last week, I blogged about LexBlog handing me the keys to my very own blog. Just like a teenager with a new car, I was ready to take my new blog for a spin. However, while I was ready to jump in and go, I was surprised to find that I needed to go through a pre-launch cycle of my own.

I was given the same product as any basic customer and offered the same materials. The website comes a bit “pre-built” meaning, the website has a few pages waiting to be filled in with my original content. While I’ve used other blog builders before, what I liked was how LexBlog approached the blank pages. Instead of blank, each page had how-to guides for changing, removing, and adding content. They had links to process documents and contact info for more help if needed. I spent a few hours quickly reading through the steps and changing things as I went. In an afternoon, I had a full functional website with logos, images, content, and even a comprehensive disclaimer (nice to have). I even was able to pick a domain name of my own. Instead of having my website name with “wordpress” or “blogger” in the middle of the URL, I was able to have my own! 

So far, I have yet to come across any deal breaking issues. I did want to add a custom font of my own, but was unable to embed it. Granted, I have never had a SaaS (software as a service) let me; that wasn’t anything new. I also found that I had to google definitions for many things. I’m not new to SaaS website builders having done primary research and my thesis on them, but I am definitely new to this level of control. Most SaaS won’t let you change as much as LexBlog lets me. It made me feel like this was my first time around the block, but really, you get more than most when it comes to LexBlog.

I decided that I would take this week and really polish the website. I also just started twitter this last week and wanted to make sure that the website could easily add social media buttons. (It can). I really wanted the blog to be able to shine on LinkedIn and again, it can. I am just about ready to start blogging and building my network of knowledge professionals. Before I jump in, I’ll need to make sure I have my pre-check in order. I’ll need to make sure I have checked for random unwanted content, correct contact info, and all the little widgets in place. Normally, I can hear these conversations in the office. The Success Team does a ridiculous amount of work getting blogs ready for launch.

If anything, I really hope to add value to the cannon of Rhetoric, but also, to help those who may not be aware of the daily implications. I’m not quite sure what a blog will do for my career, but I have met with several attorneys that claim that their career is built by owning a blog. For them, they need to show that they are a real knowledgeable human being with something to offer. Instead of “fake it until you make it”, they are more in-line with “make it, until you make it”. In other words, make valuable content and they will come. I’m excited to see what attention my blog will bring.

So here’s the plug. My new blog is scheduled to launch next Monday, February 25th, 2019 with my first post covering pseudotransactionality in the work place. Each Monday, I hope to cover a piece of Rhetoric theory and, each Friday, I plan on writing about the practical implications. You can find the blog at everydayrhetoric.com or just email me at cgrim@lexblog.com. 

Thank you to the wonderful people at LexBlog that have helped me to start my blog. I would have never imagined to have something so cool and energizing. I am very grateful for the opportunity.

I decided to start a series about things I wanted to communicate to our clients or really cool things that I thought they should know.  In my first post, Things I wish clients knew about LexBlog, I shared our story of moving from a custom blog/website building agency to a Software as a Service platform – but what does this mean?

Does LexBlog still build blogs?

The short answer is yes but this process has changed dramatically and (in my opinion) for the better!

The old blog creation process involved a Photoshop PSD file, and while this file had layers of imagery and elements, it wasn’t a website, it was just a static image. This image is passed back and forth multiple times with critiques and changes – sometimes this process would take months. Then once the PSD specs were approved, THEN we build a custom website.

If any readers have ever built a custom website from scratch (from a  mockup image) you know this process is lengthy, challenging, and in the end very costly for all parties. The real challenge with this process was translating a flat image into a dynamic, functional, real website.

Apple Fritter is our solution for live website creation

Our Apple Fritter software is a different approach to creating a website – we have built an extensive live website design software using the WordPress core customize.php. This allows us to create your design on a live website real time meaning we can make design changes and present you with your blog in a matter of days!

Gone are the days (or months) of lengthy custom website projects – we’ve built a tool for building a blog or website, no PSD mockups required.

 

Have you ever visited your blog and something looked funny or broken?
How about when LexBlog support told you we updated something but when you looked at your blog you don’t see the update there?

Before you send an email to support or pick up the phone, you should try clearing your browser cache. I’m not kidding!

What the heck is browser caching?

Browser caching is your web browser trying to be helpful and increase the load time of a website you have visited. When you visit a website for the first time you might notice it takes a second for the page to load, then when you visit the website again it loads instantly. This is because you browser has saved a record of the HTML, CSS, Images, and even JavaScript files so that the next time you visit the page all of the site’s assets don’t need to reload.

If you don’t see the changes/updates that were just made to your website, browser caching is usually the culprit!

Refresh arrows vivid colored flat icons in curved borders on white background
Clear the cache!

For tech support folks browser caching is pretty much the bane of our existence because it’s such a commonly missed step when trying to troubleshoot a website browser issue.  With nearly every support ticket I find myself asking clients if they cleared their browser cache as a first step, or reminding clients they need to clear their cache to see the changes in their browser. I’m not trying to be annoying, it really does fix the issue most of the time!

Not sure how to clear your browser cache? We have a support center doc just for you!

There’s cold brew on tap! I repeat there’s cold brew on tap!! THIS IS NOT A DRILL!!!

First stop in the office each morning.

This is what went through my head when Garry Vander Voort told us our new WeWork building has cold brew on tap (along with the mini alarms going off in my head).

I’ve never been much of a morning person because I’m usually up late into the night because my creativity/energy seems to peak sometime around 11 PM – Midnight. As a result I rely heavily on my morning coffee to help me feel like a human.

I’m also saving so much money on coffee each week. It’s a win thanks WeWork!

Behold the cold brew in all it’s splendor.

If you have requested a ticket, called our support line, or started a chat, chances are you’ve communicated with me or another member of our LexBlog Success team. We’re the front line of all support requests and questions from our blogging community: a network of innovative folks looking to change and influence the law – and its growing bigger every day!

Working in customer support has its positives and its struggles, here’s what I wish our clients knew about LexBlog:

LexBlog changed from an Agency to a Software as a Service (SAS) Company

Robert Ambrogi spilled the beans earlier this year in his post, How LexBlog Quietly Reinvented Itself This Year.

If you are a long-time member of our community you may remember a time when LexBlog created you a website from scratch with a Photoshop PSD file as a mockup, then through 500+ rounds of tweaking a PSD image we finally had a approved design which our developers would then build into a website.

Each website was custom, and because of this customization it could take months of development and edits to create a blog. The end result was a custom site, that also may have included custom features or functionality that aren’t scalable if you have five practice groups eagerly waiting to start blogging on their new blog. That’s why we created our blogging Software, Apple Fritter. With Apple Fritter we can create a new website and design in less than a week.

We’ve built Apple Fritter on the industry standards and best practices for Mobile responsive design including: custom font kits chosen for readability on the web, spacing of elements optimized for mobile, tablet, and desktop devices, and SEO optimization by design (and function). The best part? If you have an Apple Fritter blog, your blog is receiving new features and updates as our software continues to improve – something we cannot do on a single custom site.